1 reviews | Active since Jan 2014
Fnb never responds to queries till taken to helo peter!!
I want answers from fnb why the interest was charged twice on my revolving loan account. I sent an email to get answers but no one answered? How possible is it that on the money I repay they take half that amount? Nonsense! I also have been waiting for fnb to reverse the bank charges they took as it was their own fault they took long to action my request to change my account from premier to easy account, was only promised a response and still nothing!
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints
Naomi Petersen
*** (option one)