SK
Sthembiso K
1 reviews | Active since Dec 2018
14 Dec 2018, 19:47
FNB NEVER RESPONDS TO COMPLAINTS!!!
FNB Your service is disgusting. I have logged numerous complaints on your site and never have I been contacted. I now need to make an urgent payment but your ridiculous system forces me to go to my banking app to approve the payment BUT NOTHING EVER POPS UP!!!!!!!!!!! I call the "Emergency support" BUT THEY CLOSE AT 19:00Pm!!! How the hell can you close off assistance when it is banking related. FNB is a great bank but the service is beyond disgusting. Your service is ****!!!!!!!!!!!!
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FNB (First National Bank)'s replyOfficial
15 Dec 2018, 09:10Good Day Sthembiso
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
Ref : ***
Regards,
Hello Peter Team
Tel number: ***
FNB (First National Bank)'s reply15 Dec 2018, 09:10
Official
Good Day Sthembiso
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
Ref : ***
Regards,
Hello Peter Team
Tel number: ***