FNB Never gets back to you.
<p>NB Such a great awesome bank, but you know what will be your downfall? No personal relationships anymore just call centers who can't help you because what you ask is not in the script that they read from. Terrible. On hold for 30 min and then gets transferred from one person to another. I phoned how many numbers now, and it jsut keeps ringing or give you an engaged tone. What if I have a serious problem like getting ******? Will I be on hold also for an hour? Call Centres should be banned in SA. I have been trying since 09h00 to get through to any number whatsoever on all FNB websites - Nothing NADA NO ANSWER on hold for 40 min again!!!! pathetic. had a debit order that went through my account which looks *******, but cannot get hold of FNB in ANY WAY WHATSOEVER. 2 Hours on hold with NO ANSWER from any phone number. It is enough to drive anybody insane. If my card was ****** now, my account would've been emptied out already. Shame on you!</p>
Good day Ms. soretha-bester
Thank you for bringing this matter to our attention. Kindly note that we have logged a high priority complaint for you with the following reference number: ***.
You will receive feedback in 24 to 48 working hours.
Thanks Regards
FNB Hello Peter Complaints resolution
(W): ***
E-mail: ***
Good day Ms. soretha-bester
Thank you for bringing this matter to our attention. Kindly note that we have logged a high priority complaint for you with the following reference number: ***.
You will receive feedback in 24 to 48 working hours.
Thanks Regards
FNB Hello Peter Complaints resolution
(W): ***
E-mail: ***
