FNB never fail to disappoint

<p>I reistered a complaint /query a week ago and have not received a response. Today I phoned today and spoke to a lady who said they must be receiving a high volume of calls. Then the line went dead. I phoned back and the consultant could not explain other than saying it is a marketing depatament issue. As Permier account holders we are being charged more and receive less. Benefits of being a loyal and long standing customer are being erroded. I do not get issues resolved just passed from department to department. </p>