MK
Mohammed K

1 reviews | Active since Aug 2011

15 Jun 2020, 13:38

FNB Never Changes

Round 3, two months after submitting the request, this is now my third complaint.

https://www.hellopeter.com/first-national-bank/reviews/no-feedback-on-complaint-f5b382008f89bbfee853231ba983db2ea209965f-***

Time to log it with visa and ombudsman.

0
Replies (2)
MK
Mohammed K's update17 Jun 2020, 11:42
Reviewer Update
You guys have contacted me about a completely different query, which was resolved months ago. You have clear reference number, and a number of emails with supporting documents that you have requested from me. And yet you can't even follow up on the correct query.
MK
Mohammed K's update25 Jun 2020, 10:01
Reviewer Update
So after logging it with th e OMBUDSMAN, FNB has decided to start moving on this. I suggest you do the same if you struggle too much with the banks useless support channels.