1 reviews | Active since Jan 2017
Fnb network hardly not connects
I recently was approached by an fnb consultant to opt for a fnb sim because it is apparently the best thing ever so since i bank with them i though why not try it i even upgraded to a premier account because of the 20GB perks. I am sad to say i cant even use that data or enjoy it the network is terrible very bad it connect sometimes there's errors stating i am offline each time i try use the net and ope apps this has become a nightmare i am even thinking of down grading from the premier account going back to MT really i am unable to use this fnb sim card. Is there a way i can be helped ?
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)