FNB NEGLIGENCE

FNB of which I have been a Kent for over 5 years has really disappointed me. There was ********** activity on my account and I was informed that I can reverse those payments within 30 days if I opened up a police case. So I went and opened up the case and I sent all requires documents a few days later. I got an email from fnb ***** department that they will revert to me in 48 hours. Now close to two months later and several follow ups later i have no t heard from the ***** department. I feel that fnb has delivarately ignored my case for over a month so that they don't have to reverse my payment as the time line has elapsed. I am disgusted and appalled at this conniving tactic. Fnb has been negligent and they must still reverse those payments. So much for 48 hours.