JL
Johannes L

1 reviews | Active since Aug 2018

27 Aug 2018, 15:52

FNB NEGLET TO SIGN OVER SURETY AND NOW THEY PASS IT TO OTHER DEPARTMENT

FNB came back to me. They are just shifting the problem to another department. No help what so ever. Acc nr ********** 2713. Northern Natal Bodywork's and Johan Delport are responsible for that acc. He is the new owner of the business and the documents was drawn up and ready to be signed but FNB didn't do their job ,they let him carry on working with that acc for 2 years even though they new that he was supposed to sign it over. Now he stopped servicing that acc and FNB is holding me responsible for the money. R 1 500 000. They also say that it was my duty to make him sign the surety, but I am not employed by the bank, it is their job to make sure that all the paper work is done.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply27 Aug 2018, 16:23
Official

Good Day Johannes Louw ,

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***