FNB needs to wake up their call centre agents!!!!! Frustrating customer, ready to leave FNB

I have spent 2 hours on phone calls this morning trying to stop FNB from listing my online payment gateway as possible ***** to any user who wants to purchase content from my website!!!! I spoke to 10 different agents - one putting me through to the next without any success!!!!! I went through the business department, forex department, digital banking, online secure, ***** and now lastly early detection who cannot hear what I am saying. FNB!!!!! Get your act together!!!! I am loosing customers on my online business as we speak, due to you alone!!! No other bank is blocking us as possible *****.