LM
Lerato M

1 reviews | Active since Jun 2010

25 Nov 2019, 12:52

FNB needs to do better

I app**** for an online loan at FNB and was requested to load my 3 months bank statement which I did. I keep getting messages that the money will be paid into my account but to date nothing has happened. To make matters worse my credit profile has been update with this information as if I have already received the money and paying the loan.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply25 Nov 2019, 15:25
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is  ***NF

Regards

 Hello Peter Complaints Team 

***