Fnb needs to change thier approach to customers

I am very unhappy with the current way my accounts with FNB are being handled.<br> The interest rate being charged on my loan application is far to high, 27% is uncalled for and all your staff has to say for them selves is that I signed for it. They are rite, I did sign for it but I after hearing quotes received by family members of mine from Standard bank of only 13% I have a sour taste in my mouth towards your bank.<br> I have a vehicle purchased through Wesbank and have repeatedly let them know how disgusting their service is, unfriendly their staff are as well as the interest rate being far to high as well. 13% is over the top and should be lowered.<br> <br> I have app**** for a home loan through FNB as well, you people want a 14% deposit, are you out of your minds? Then you start insisting on a reply from me while I am waiting to hear about my application from other institutions.<br> Please rectify each matter mentioned in this complaint to keep my account or I will be moving to your opposition.