ME
Muhammed E
1 reviews | Active since Sept 2022
19 Sept 2022, 09:56
FNB needs Lane and Structure
In these last 3 weeks of waiting for FNB to contact me and assist me... Has been the most painful and stressful time. Firstly they take there time. Secondly they don't take you to head when you ask questions instead they just wanna add more fees. I have a salary coming through and need my account sorted out and nothing has happened. On the call they tell me I should go into the branch but when I do go in they tell me it can only be done online. I mean this has been going on for 3 weeks. They cannot combine my account because there is a bug on there system they told me this last weekend on Saturday but nothing happens.
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Replies (4)0
Replies (4)ME
Muhammed E's updateReviewer Update
19 Sept 2022, 11:00Thank you... But I need my account sorted. I can't be running up and down
ME
Muhammed E's update19 Sept 2022, 11:00
Reviewer Update
Thank you... But I need my account sorted. I can't be running up and down
ME
Muhammed E's updateReviewer Update
20 Sept 2022, 14:38Dear FNB... After laying a complaint on Hello Peter you'll decide to assist me. I wait for good news until FNB emails me and tells me my account is sorted. BS! I go check my account and nothing has changed. You guys tell your customers that the issue is sorted but nothing has been. I'm so tired and besides I have work to do and a salary but do you guys care. No you'll don't. Because not one call has been made to me
ME
Muhammed E's update20 Sept 2022, 14:38
Reviewer Update
Dear FNB... After laying a complaint on Hello Peter you'll decide to assist me. I wait for good news until FNB emails me and tells me my account is sorted. BS! I go check my account and nothing has changed. You guys tell your customers that the issue is sorted but nothing has been. I'm so tired and besides I have work to do and a salary but do you guys care. No you'll don't. Because not one call has been made to me
ME
Muhammed E's updateReviewer Update
20 Sept 2022, 14:39And nothing has been fixed. This is how FNB losses customers because there is no structure and responsibilities
ME
Muhammed E's update20 Sept 2022, 14:39
Reviewer Update
And nothing has been fixed. This is how FNB losses customers because there is no structure and responsibilities
ME
Muhammed E's updateReviewer Update
21 Sept 2022, 13:40Still no reply... I will be calling the department of FNB and laying a direct complaint
ME
Muhammed E's update21 Sept 2022, 13:40
Reviewer Update
Still no reply... I will be calling the department of FNB and laying a direct complaint