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Poppy M

1 reviews | Active since Oct 2018

29 Oct 2018, 14:41

Fnb Nedbank saga

One of my employees revived a closed account at FNB and money was deposited in his account. When he had to fetch the card he was told they cannot release his card and money BECAUSE Nedbank had listed him from *****. He was a victim of ***** when all the work docents laptop and I'd got ****** in 2014. Nedbank did an interview conducted by Darryl, they concluded that they were not going to remove him from the safps listing. Reasons were not furnished. FNB will not release his money because they are awaiting the letter from Nedbank. This employee can neither access the money and that money can neither be returned to the depositor. It has been a month already with no income and the money is still in the fnb account. This is not fair at all. Truly truly unconstitutional.

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Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply29 Oct 2018, 16:04
Official

Good Day Poppy

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department and feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***

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Poppy M's update06 Nov 2018, 15:24
Reviewer Update
No feedback has been provided. You consultant called me and I gave her the employee details. She has not called.