FNB-NAV NEVER TO BE USED, UNHAPPY CUSTOMER

I am flabbergusted by the kind of service I have received- or rather lack thereof from FNB NAV I paid for my 2 licence disk renewals on the 27th of August, on the 31st I received 1 disk and a message saying the other vehicle is blocked, I then contacted their service provider " Car licence" who told me that the block was lifted since the reason for block was that the 1st vehicle blocked the second one. .. I was told on the 2nd of Sept that my licence disk has been resubmitted for printing and should receive it in the next few days.... today is the 27th of Oct, still no licence disk, I have called them and emailed them more than 10 times each time told I should receive it soon, I also emailed NB to express my unhappyness they have not responded or done anything about the matter... as an FNB Client I used this service due to the trusting FNB for them to just dump me with their service provider who could not careless or provide feedbakc is shocking to say the least.

This is by far the worst service I have since received from FNB, I am not a client of Car licence so they could not care less, however FNB, I thought they were more reputable than that, on top of this all they refuse to refund me so I can go get my own licence disk.. .FNB be aware not to loose your long standing customers due to this. I am currently driving eligal due to this