FNB NAV Life is a failure
I app**** for the nav car license renewal,after a week I saw that they are awaiting documents. They won't accept my proof of residence so I'm now without a car license. I have emailed and called but no answer. FNB is not interested in helping me get my money back, even though the site says that if documents not received in 5 days they reverse the request and refund you. I had to pay over 1000 rand in penalties and they won't give me my money back. I'm sure this is *****.
Helpful (0)
Replies (1)0
Replies (1)'s updateReviewer Update
14 Oct 2020, 10:36Thank you. I really think you need to reorganize how your Nav Life department operates. You cannot have them so insulated and untraceable once money has been paid to them. I have had various discussions with colleagues who have had exactly the same experience with your service. Not on FNB.
's update14 Oct 2020, 10:36
Reviewer Update
Thank you. I really think you need to reorganize how your Nav Life department operates. You cannot have them so insulated and untraceable once money has been paid to them. I have had various discussions with colleagues who have had exactly the same experience with your service. Not on FNB.