FNB NAV CAR APP Failure

There is absolutely no way to communicate with the Nav car contact - EXTREMELY frustrating when a license disc has not been provided !! Surely some communication BEFORE this happens is in order ? FNB helpline's instructions DO NOT WORK if you have already renewed the disc. As a forward thinking digital platform - this fails spectacularly and secure chat is no help at all - they just keep redirecting to an email which gets returned !