PB
Pieter B

1 reviews | Active since Jul 2014

24 Aug 2018, 17:00

FNB name on card incorrect

FNB we want to switch to you but after many many calls you can't even get the name on my card right. AFTER WE CONFIRMED IT WITH A CLIENT SERVICES CONSULTANT.

#BADSERVICES

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply27 Aug 2018, 09:48
Official

Good day Pieter,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***N.

Regards

Hello Peter Complaints Team

*** (option one)