MM
Matshepo M

1 reviews | Active since Feb 2019

05 Feb 2019, 07:00

FNB Mzanzi debit order

Please be aware of the ***** that is happening at FNB. There was the R99 and R115 unauthoried debit order ****. Now there is the Mzanzi R135 debit order going of my acc. Worse these peoeple sent me an sms notifying me the debit order will go off using my ID number as ref. Its scary to think how one pay day i could wake up to my salary gone or worse these ***** stars could open endless accounts in my name wich could **** up my credit record for life. Once went to report it and i was told there is nothing the bank can do but reverse it..how many times do i have to ****en reverse this stupid thing. Even better im the one again who needs to pay bank chargers for the banks carelessness. This is pure violation of the popi act. My private information is in the hands of ***** stars and FNB is not even apologising to us. They dont even seem to even take it seriously cos this thing has been going on for far too long. FNB is really failing us

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply05 Feb 2019, 09:12
Official
Good Day Matshepo Madihlala  Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. Ref: ***NF Regards, Hello Peter Team Tel number: ***