1 reviews | Active since Nov 2018
FNB-MZANSI ****
This is the second time I am laying a complaint here with regards to FNB's ****. This mzansi company that keeps de*****ing us will just not go away and I feel like FNB is working with them. About 3 months ago I laid a complaint and they promised to do an investigation for 48 days and then refund me thereafter, but instead today I wake up to a message informing me that mzansi has debited R135.00 from my account. Tried disputing the debit but for some reason unknown to me it does not appear on my online banking service but the money has already been debited. FNB needs to reverse this debit no later than 10:00am today and I need an FNB consultant to contact me and explain to me how they allow debit orders to go off without the consent of the account holder!
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)