MM
Marc M

1 reviews | Active since Jan 2024

08 Jan 2024, 10:54

FNB must unblock my account immediatly

I sold 2 Mercedes Benz engine to a regular customer of mine. The customer made payment into my FNB account on the 3rd of January 2024 from his Capitec Business account. On the 6th of January 2024 I noticed that money was deducted from my account. When i queried this with FNB, FNB has actually blocked my account claiming that my customer reported my account. I then called my customer and he said he did not report my account as he received what he purchased so he is not the one who reported my account and why would he do that when he received what he bought. This matter is not only affecting me but also 2 other people i have made payment to who are also banking with FNB, their account as a result of this are also blocked

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MM
Marc M's update22 Feb 2024, 13:33
Reviewer Update
I had an alleged ***** issue regarding my FNB account which has been resolved, but my issue now is 3 accounts that was related to the ***** case which i made payment, the third account which is a Standard bank account has not been released. I have contacted the investigating officer handling the case via email several times to assist which he doesn't respond to my emails. Standard bank wants a confirmation from the investigating officer from FNB to contact them in order to release the hold on the account.