#FNB MUST FALL - APALLING AND DISGUSTING SERVICE

I sent numerous instructions ordering them to close my Private Clients account down from last week and the emails were sent daily to my so called Private Banker and the KZN Sales Support manager....nobody is replying...I then get a new email from my NEW PRIVATE BANKER ...lol....who also has not bothered to return my emails or call me.....I have all my emails as proof and on each, I copied the Banking OMBUD in.........this as a result of them breaching an agreement with me, and then, for the last few months doing double and triple debits and refusing to reverse the extra debits. Putting my account in poor standing causing other debits to go unpaid. They had the nerve to charge me for unpaid yet it was due to them **********ly debiting my for rates amounts without my consent. The service is beyond appalling. I've been emailing requesting urgent CLOSURE of the account to avoid being billed banking fees for the month of June, but I'm being ignored. I refuse to be charged for accounts fees when I have given numerous instructions to close the account. I have also told them a few times if they continued the way they did I would be forced to close my account with them. They have forgotten the main thing TCF....they have ignored the clients pleas for financial aid, any kind if help and fed like vultures on poor battling souls during this time. THEY HAVE FAILED THEIR CLIENTS. I PRAY THEY LOSE A LARGE PERCENTAGE OF THEIR CLIENTS. THEY SHOULD BE FORCED OUT OF THE BANKING SECTOR. DAMN BUNCH OF *******. EMPLOY EDUCATED, AND EMPATHETIC STAFF, NOT ******** AND ARROGANT ONES WHO ARE JUST THERE FOR A DAMN PAY CHEQUE.