FNB MUST DO BETTER

I am very upset and infact fuming. I was and still am in the process of applying for a vehicle, during my application was surprised to learn that I had an outstanding loan of R1172 which is apparently in arrears. After investigations it was apparent that not only was that loan not in arrears but it was completely paid off over 3 months ago. This now means that my application has been rejected. I received a letter from FNB after a big fight at the branch with Lindi who too was very *********** and did not do as promised. But for a bank to make such a huge mistake that has not only cost me so greatly but also damaged my reputation I believe it is only fitting that they resolve this asap as the fault was on they side. I need a car desperately and can't wait 3months for a mistake made by them. Fnb has disappointed me greatly and to think I have both a personal and business accounts with them this is disgusting service.