FNB Multiple account issues

Good day FNB.

I am very unsatisfied with the quality of the Gold Cheque Cards.

This is now the 3rd or 4th time I've replaced my card. It cannot even withstand 20 minutes in a warm car! Yet. My standard bank cards and absa cards are perfectly fine and have been that way for the last 2 years.

FNB why am I paying R100 for a card Replacement? This was initially free if done from the app! Atleast all the other times it was free for me. Now I'm charged for it? I suggest if you want to charge me R100 please use better quality materials in your bank cards. Do not charge customers for a card of poor quality. Is this a money making gimic of yours? Really. Please sort this out.

Second to this. I've been charged a Deposit free for R67. 00. Yet I have no exceeded monthly deposits at a branch or ATM. If I'm charged for R67 of deposit fees, someone from FNB must explain to me, where the money that was deposited went to, because it surely was not in my account. So now you guys are charging me for deposits that did not take place.

Third. As I keep my money in savings pocket and transfer when I need to. Occasionally I get a SMS saying my card has decline yet I am sitting at home in front of my TV. When I login I notice that Im charged the declined fee of R8. This has happened way too many times this month. And is really starting to annoy me, cause now when I transfer, my funds are used to rectify a declined transaction that did not take place. Further to this, if FNB insists that indeed the card was used and did decline they must then provide me with details like which area the card was used and give me necessary information regarding which point of sale devices etc it was. I almost guarantee they will have no answer for this.

If you guys cannot rectify this issue, please reset my entire account by whatever means so that it gets on track and is supposed to function the way it should. If you fail at this, you can close my whole account because until this issue is resolved, I am not putting any money in your bank anymore! I refuse to keep squaring up false negative balances.

You can contact me on ********** 949

Thank you.