1 reviews | Active since Jul 2011
FNB mr delivery
Ai - always the last resort to go to if you want answers.
So FNB uses Mr Delivery a pizza food delivery team to deliver your Card.. Realy??
Ok so i ordered my card 12 days back and its in limbo. Try phoning the numbers fnb supply and finally someone answered after 13minutes. This is a premium number so its expensive. So Wendy answers the phone and uses the normal excuse, oh my system is slow and not its down. 19th. Wendy wanted my number but said i will log a complaint instead. Not even 1minute and Wendy phones me back - so obviously they do have my number.
Wendy confirmed my card arrived by their JHB branch on the 19th and they still busy phoning clients. Really, 4 business days to phone me and only now it becomes important as i mentioned complaint and i had to phone you.
FNB get another delivery proper service as Mr D is understaff and their system is slow. Maybe they not understaff they just do not have a proper system and that causes the delay.
Good Day Trevor
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Trevor
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***