FNB & Mr D (for credit card deliveries)

<p>I App**** for an FNB credit card on the 11.04.2017 and I was supposed to receive the card within 2-5 working days, I then phoned FNB to enquire about my card and they said to me the card is with the courier company, i then phoned the courier company and they telling me that they tried to call me, I did not receive a call or an sms to confirm that the card will be delivered.. today is the 26.04.2017 and I still don't have my card, I phoned Mr D and I spoke to Mellisa who was unable to help me as she does not know as well what the hold up could be, I then spoke to the Supervisor by the name of Rivan, and he's also saying that the sms was sent to me but I did not receive the sms, this is pathetic service, a person cannot wait longer than 2 weeks to receive a credit card unless if it is being couriered from "russia'.... THE SERVICE IS VERY VERY POOR, (even worse than the government service)I NEED THIS CARD TO BE DELIVERED TODAY...IM STILL WAITING FOR THE CONFIRMATION SMS AS IT IS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! THE SERVICE IS PATHETIC!!!!!!!!!!</p>