FNB MOVING MY LOAN ACCOUNT TO COLLECTIONS DEPARTMENT WHILE IT IS UP TO DATE AND STILL ALLOWING THE ATTORNEYS TO HARASS THEIR CLIENT.

This is the second time I use the Hello Peter platform, coupled with so many endless back and forth emails to the personal loans e-mail address. I have a personal loan with FNB which was in arrears and I have subsequently paid up my arrears in October and am up to date with my payments . The first time I wrote a complaint was due to the fact that i was being harassed by a Groenewald Attorneys ( may I add that I AM STILL BEING HARASSED by these attorneys!) who are threatening to access my bank account take money out, take me to court, come to my work place to pay for the arrears on the loan, which I had made arrangements on with FNB and subsequently paid. I contacted FNB more than 10 times ( I have my outbox to prove this) and they said they have contacted these rude attorneys to stop calling me because I am now up to date, which does not seem to be the case. FNB has been lying to me because the Attorneys are still calling and threatening me.

NOW... i urgently need my loan statement account, I called the FNB loan contact details, and now I am being told that my account has been handed over to the collections department??? But WHY because my account is up to date???

I just want my loan statement please, showing that my payments are up to date, because they are!