1 reviews | Active since Jan 2012
FNB MOVE YOUR HOME NOT YOUR HOME LOAN ****
I have been waiting for 7 months for FNB to refund bond registration fees as promised under the Move your Home not Home Loan. This is being facilitated by the most *********** legal firm I have ever had to work with in Botha, Coetzee and Makepula Inc. I have been with FNB for a very long time and this is the first time I’m being given the runaround like this and can only assume it is because of the Attorneys facilitating this. I really hope FNB will intervene on this matter.
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to FNB Private Clients who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to FNB Private Clients who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)