FNB MOUNT AYLIFF BRANCH RUDE STAFF

i would to complain about the service i received from mount ayliff branch on the 25/01/2024 from the client service staff to branch manager as they were not willing to help me when i went to query about my business account, they were rude and just told me account is closed and the last time i used the account was in September 2023 and with no notification telling that the account is closed or warning me that the account will be closed and they gave me number *** to phone outside and fix it myself. i called the number numerous times and finally got answered and the gentleman who answered the just told me i owe R320.00 and he will phone me back with the account details in order for my account to be activated, till today i have not received a call from FNB. i would like to activate my account urgently and continue doing business with FNB but the treatment that i got as old lady left me with a bad taste and wonder if it is worth keeping my account with FNB