fnb most unfair bank in south africa

<p>i have recieved this email</p> <p>Dear Miss Tryphina Mthombeni</p> <p>Your FNB Credit Card account # ********** ********** 00has been relegated & the facility cancelled any usage will be regarded as *****.</p> <p>For further info please contact Maria Inacio ********** ********** /07/06</p> <p>Regards,</p> <p>FNB Credit Card CS Legal BUT THE PROBLEM IS MY ACCOUNT WAS HANDED OVER FOR COLLECTION AND MADE AN ARRANGEMENT TO PAY EVERYMONTH INTO MY FNB CREDIT ACCOUNT WHICH I HAVE BEEN DOING SINCE OUR AGREEMENT BUT NOW AM SUPRISED THE ACCOUNT HAS BEEN RELAGATED AND I HAVE ALREADY MADE A DEPOSIT OF 500 RANDS YESTERDAY AND I CANT FIND THE ACCOUNT CAN YOU PLEASE EXPLAIN IN SIMPLE LANGUAGE WHAT IT MEANS OR I SHOULD DO AS THIUS IS NOT THE WAY TO TREAT UR CLIENTS HOW CAN THEY EVEN CLOSE MY ACCOUNT WITHOUT ME AGREEING TO IT I THINK FNB IS DOING THIS TO BLACK BANKERS TO RUIN THEIR CREDIT AM BEHIND I KNOW I HAVE BEEN MAKING THE AGREED PAYMENT BUT NOW THIS WHATS GOIN TO HAPPEN TO THE MONEY I JST DEPOSITED SHOULD I GO REVERSE IT OR WHAT SINCE THE ACCOUNT WAS CLOSED WITHOUT ME KNOWING</p>