MD
Mohammed D
1 reviews | Active since Jan 2023
20 Jan 2023, 12:28
FNB most innovative Bank ? in which world ? A joke of a Bank
I have been a customer of FNB for years but my recent interactions have left a lot to be desired.
they have gone from a customer focused business to an *********** organisation.
1. I ordered my kids bank cards in December, 3 weeks later nothing and nobody is able to assist 2. I put in a claim with insurance which started well but 10 days after the assesment was done they still have no update for me. 3. I have the worst private banker possible. he does not respond to emails, answer his phone or assist in any way.
FNB is a joke.
I am seriously considering moving on.
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Mohammed D's updateReviewer Update
21 Jan 2023, 20:21Thank you for that however after my complain it seems spiders are crawling out of the woodwork.
The assesment for my insurance claim was done on the 10th of January 2023 but when I followed up with FNB STI multiple times they were still awaiting the report. After my complaint the assessment company called to schedule another assesment which I did not allow as the assessment was done.
Seems someone has lost the report of is pulling a fast one.
Your insurance is far from mature in the industry.
Time to make some changes on my portfolio.
Mohammed
The assesment for my insurance claim was done on the 10th of January 2023 but when I followed up with FNB STI multiple times they were still awaiting the report. After my complaint the assessment company called to schedule another assesment which I did not allow as the assessment was done.
Seems someone has lost the report of is pulling a fast one.
Your insurance is far from mature in the industry.
Time to make some changes on my portfolio.
Mohammed
MD
Mohammed D's update21 Jan 2023, 20:21
Reviewer Update
Thank you for that however after my complain it seems spiders are crawling out of the woodwork.
The assesment for my insurance claim was done on the 10th of January 2023 but when I followed up with FNB STI multiple times they were still awaiting the report. After my complaint the assessment company called to schedule another assesment which I did not allow as the assessment was done.
Seems someone has lost the report of is pulling a fast one.
Your insurance is far from mature in the industry.
Time to make some changes on my portfolio.
Mohammed
The assesment for my insurance claim was done on the 10th of January 2023 but when I followed up with FNB STI multiple times they were still awaiting the report. After my complaint the assessment company called to schedule another assesment which I did not allow as the assessment was done.
Seems someone has lost the report of is pulling a fast one.
Your insurance is far from mature in the industry.
Time to make some changes on my portfolio.
Mohammed