FNB MOST CRUEL TO CLIENTS SITUATIONS DURING COVID 19

This is the worst bank ever towards their clients wellbeing during COVID 19.Not surprised they are rated worst service during this time. They have and will be losing thousands of customers after this Lockdown according to the number of complaints groups formed against them on social media.

Called to change my payment method, held on for 45 minutes with the excuse of high volumes, vwhen the call is finally answered, I asked to change payment method, she puts me on hold, never comes back and routes my call back to where I STARTED. WENT THROUGH THIS 3 TIMES.

YOU ARE THE CRUELEST BANK I HAVE EVER DEALT WITH...

THE Consultant must of been 'working from home' and too busy with her life since she still has a job and salary and put me on hold to claim she took that call.

NOT EVEN EXPECTING A RESPONSE OR HELP FROM HERE