1 reviews | Active since Mar 2017
FNB money stuck in machine no technical service
<p>Went to do a deposit at Fnb Brakpan central once I put my money in the slot it closed and a no deposit symbol came on the screen, there is no tollfree number to phone all the number by there self banking are only open on Monday to Saterday, phoned a number on a other gentlmens credit card, I was told by the gentlemen of the credit card department to go to the bank tommrow and fill a form in to get my money back, I just want to know how must I do this when I work till 18:00 every night and the banks close at 17:00</p>
Good day Mr. waynerichelle
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Mr. waynerichelle
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***