DS
Dineo S

1 reviews | Active since Apr 2012

02 Oct 2017, 14:07

FNB - Money *****er

I'm writing this review yet again. The level of service FNB provides is appalling. An amount of R330 was debited on my Platinum Cheque account on the 22nd of September 2017 with ref no: #Pmt Honfee. I made purchases beginning/mid September and my purchases were only authorised end of September , how ridiculous. Then charged for their delayed *********** service. I am sick and tired of FNB *****ing my money and clearly I'm not the only one complaining. Please reverse back my money. I didn't make purchases when my account didn't have money, updagrade ur systems and stop taking customers money. FNB IS A ****.....REFUND ME MY MONEY! Hope this bank will shut down!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 Oct 2017, 15:25
Official

Good Day,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)