FNB Money ******** During Lockdown (No Senior Management Available)

Account debited, no phone call, just take money and run, A simple phone call from "MY" bank whom are very quick to take their fees My company has been closed since the Lockdown began and even after it finishes, if it ever recovers time will tell, I spend my day negotiating with suppliers, landlord, medical aid, insurance and various other people to try and get my employees through this tough time "BUT FNB" just debits my account by R150.00 because I had not enough money in my account' NO PHONE CALL, NO CONTACT, just bang there goes your money, a simple phone call and I would have made a plan. Speaking to customer service is a waste of time as they can't/won't do anything about it As for the bank charges on a business account that is now dormant, but you try talking to a senior representative from FNB is is easier to fall pregnant by wind pollination than speak to someone whom can actually do something rather than a call centre whom just gives lip service and does not have the authority and is unable or scared to put a customer through to a senior manager from FNB