WC
Wesley C

1 reviews | Active since Mar 2010

05 Jun 2015, 19:32

FNB MONEY HUNGRY VAMPIRES!!!

FNB is an utterley DISGUSTING bank, charging me R1057.00 in Bank Charges in one month!!!! If you want to get ********** join FNB!!! I am still waiting on FNB Customer Care to explain how R1057.00 in bank charges is affordable???? (This is part of the Banking Codes of Conduct - if you don't know it check your own Website!!!) Also FNB, please explain why you also have failed to inform me of what my charges will be i.e R138-00 for each and every failed direct debit???? (This is also part of the banking codes of conduct which AGAIN FNB has failed to do. FNB you have had more than 20 days to reply from the Ombutsman(Complaint against FNB OBS:***). Please reply with a WRITTEN EXPLANATION to me and the Ombutsman so I can take this matter further as FNB has failed with their OWN BANKING CODES OF CONDUCT. My advice to EVERYBODY - NEVER JOIN FNB!!!!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 Jun 2015, 09:12
Official
Hello w***ell45,

Thank you for highlighting your concern.

We have escalated your complaint to our Banking Channels Service Recovery Team and your reference number is 699184.

Regards,
Desiree Bowes