FNB Mobile *****ing your data/airtime and giving empty promises

<p>On 31.03.2017 I had a call with your service center regarding 2 queries.</p> <p>I was promised to receive a call back Monday at 12PM with regard to my query for my FNB Connect SIM Card and this has not happened.</p> <p> </p> <p>As explained to the woman on the phone, I am very unhappy with the FNB Network as I have noticed the following:</p> <p> </p> <p>1. The sudden change in price of 1GB that changed from R65 to R139 without prior notice of the change (we changed to FNB because of the cheaper rates, and now FNB is more expensive)</p> <p>2. The rate at which the data depletes on the FNB network (on the previous network 1GB could carry me over to the next month, and with 1GB on FNB it doesn’t last even when you do the bare minimum)</p> <p>3. Bought 1GB in the evening , did not do much and the next morning had less than 500MB left.</p> <p>4. Bought R30 airtime, made a call which lasted 2min43 sec and when I had a look at my total amount left it said R0.00.</p> <p>5. When loading airtime/data after it is suddenly depleted, it has taken a few hours before it reflected.</p> <p>6. A simple call back is not done nor an e-mail with all the details.</p> <p> </p> <p>I have never had to spend this much money on DATA and airtime ever before and will not be recommending FNB Mobile for these reasons.</p>