1 reviews | Active since Jan 2019
FNB Mobile Application Forex Transactions *****
One week ago, while transacting my salary via PayPal using my FNB pp, the entire amount went "missing". I came here immediately to flag the issue, and have been given the runaround since. Forty eight hours following my complaint I received an email from somebody named Mashudu Phosa telling my my transaction is "stuck" on their system and they'll "escalate" the issue, and provide feedback. Of course, absolutely nothing has been resolved, feedback has not been given and all I get is automated email responses from this Mashudu Phosa who appears to be absent from work for the previous week. I feel, that for FNB to avoid serious legal action for ***** and theft on my account, they should actually contact me in person, telephonically, to explain what is being done to rectify their error and to give me an actual date for full reimbur*****t. It's the end of the month and I have bills to pay. Therefore, if not rectified soon, I will have to travel to Caledon SAPS to open a docket for theft and ***** against FNB to provide an honest reason regarding why my rent and utilities cannot be paid this month.
Well, of course it was Mashudu, a mere seven days late.
Naturally, I said goodbye as soon as possible. If I had endless money to phone FNB on their expensive little cell numbers I wouldn't bother using HelloPeter or even worry where my ****** money goes every time they have a problem at all.
How RUDE. FNB: you've really gone down the drain of all time incompetence.
Well, of course it was Mashudu, a mere seven days late.
Naturally, I said goodbye as soon as possible. If I had endless money to phone FNB on their expensive little cell numbers I wouldn't bother using HelloPeter or even worry where my ****** money goes every time they have a problem at all.
How RUDE. FNB: you've really gone down the drain of all time incompetence.