FNB Misconduct and dirty secrets

I'm really experiencing hardships with FNB and its ***** department thats never reachable.

Since last year, both my personal and business accounts got frozen at the same time because of suspected *****. After multiple branch visits, telephone calls and being able to prove my innocence, FNB then removed the hold on only my personal account and decided to go as far as closing it. My business account remains frozen with FNB and no one is able to explain to me why the hold on it wasn't also removed and the account wasn't closed the same way it they did with my personal account.

I feel like whoever removed the hold on my personal account was maybe under the impression that each of my accounts had its own unique reason behind the hold, not realising that both the accounts shared a relation of having the same hold app**** to both of them simultaneously.

Please rectify your mistake and release the hold and close my business account the same way you did with my personal account.