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leigh.vermaak leigh.vermaak

1 reviews | Active since Mar 2017

27 Apr 2019, 14:48

FNB MINUS 10 IF THERE WAS CLOSING ACCOUNT

ref : ********** NF 2 phone calls from care department either of them knowing each other called, I told them on friday i want my money in my account by 12 friday lady promised to get back to me by 12 - WELL 27 HOURS LATER NO CALL NO MONEY MY KIDS HAVE NOT EATEN IN 2 DAYS - IS THIS HOW FNB HELPS YOU AND CARES - STRAIGHT TO OMBUDSMAN WITH YOU - MONDAY MORNING CLOSING MY ACCOUNTS ALL OF THEM AND WORD OF MOUTH IS VERY STRONG

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply29 Apr 2019, 10:30
Official
 
Good Day, 
 
Thank you for your feedback . We would like to sincerely apologize for all the inconvenience caused. 
A follow up complaint has been re logged on your behalf and referred to the relevant department with ref :  ***NF  who will investigate and provide you with feedback. 

 Kind Regards, 
Hello Peter Complaints Team 
*** (option one)