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jakoalberts J

1 reviews | Active since May 2016

09 Jun 2016, 17:49

FNB Micro Loan - Paid, but it shows as current on credit record

<p>I had a FNB micro loan in December 2015 with FNB. I opened a previous request to resolve this, but it was not dealt with. I drew my credit record today and saw the amount shows in excess R1800 and that I did not pay it. This is false, incorrect, a pure lie and reflects badly on my name. I will take FNB to the banking ombudsman if this issue is not resolved immediately.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply10 Jun 2016, 06:43
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 939807.

Regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)