FNB messing up my account - Honfee!!

Greetings FNB,

I am a senior citizen and I am now really fed up with how FNB is trying to ***** me over every darn month. If you don't want my business I can always open an account with Discovery Bank, my son is with them and their service is brilliant. Something I can not say about FNB. I am really considering it.

This is what is going on, who on earth is doing this to my account? On 22 September 2022 someone apparently got a brain wave that I had no funds available. [ Description Two 1 ITEMS ON 22/09/26Transaction ]. NONSENSE. Go check my account, ample funds in my account to cover the little bit that I may use. Then on 27 September 2022 suddenly a reversal of a transaction is done to the HonFee of -R45.

For your information, I check my available amount on my desktop laptop before I set foot out my door.

Now, please reverse this transaction and credit my account with R 45.00 with immediate effect before the closing of business today!!

1. Transaction Details Description One #ITEM PAID NO FUNDS Description Two 1 ITEMS ON 22/09/26Transaction Amount -45.00 Service Fee 0.00 Authorisation Date 28 Sep 2022 Effective Date 27 Sep 2022 Post Date 28 Sep 2022

Awaiting the credit to my account before the closing of business today.

Regards,

Mrs. D.C. Engelbrecht