FNB messed up cards and won't fix their mistake

My partner and I opened a business account and I received two copies of the same card and my partner didn't get any. When we go to FNB they keep giving us the runaround and we're tired of it.<br> <br> We opened a business account at Menlyn. We were told we had to come back to collect the cards but a week later my partner got a call saying the cards were to be delivered to him. This was mess up #1.<br> <br> When the delivery man got to my partner they found that the delivery had my details on it so he couldn't receive it. This was mess up #2. We called the delivery company and changed the address so they would come to me.<br> <br> It seemed odd for me to have to sign for both cards but FNB had done enough strange things that it seemed OK. I discovered both cards were in my name after opening them, mess up #3, the worst of all.<br> <br> I thought fixing this would be as simple as going to a branch, showing them the cards and asking them to send my partner his own card. However, the lady at the Silverton branch told me he had to go in person. When he went to Jabulani, he was then told he had to go to Menlyn. <br> <br> Its unacceptable for us to work so hard to fix FNB's mistakes when all they do is keep making us run around