Fnb ****mers for money

What are the benefits of private wealth? Clearly to be ****med by a bank and than to deal with agents on secure chat that are lazy and have no knowledge of their job!!!!!! My account is sitting in a negative due to honouring fees according to your agent Mabuso after me telling it’s not possible as I had payment in 2 days ago his like oh yes will sort out a reversal firstly he doesn’t know his job and secondly if I don’t monitor my account fnb just ****s me!!!