FNB ****mers

I’ve been constantly chatting to people since this morning. But I kept getting disconnected. Last agent was giving me a lot of useless information & unable to assist as to where R6072 had gone from my account. This is ridiculous & not the first time this has happened. They say “pending transactions” but I have proof on my transactions that after my last transaction yesterday I had funds in my account now it shows I have R0. This is utter nonsense. I requested a credit increase & they gave me a new account which i immediately cancelled but still got a call yesterday to deliver a new card to me. I had to cancel that account again today & once again I’m told I need to wait 5-7 working days for it to be cancelled. I was told that on Monday as well.