FNB Merchant Technician failed service

<p>I refer to my previous review, which i got a reply from a agent but that is it. I was contacted yesterday by the tchnician at 4:15pm and was told FNB was getting more machines in on saturday morning 15/07/2017 and he will be at my shop to swap out the machine before 12pm, it is now past 12pm and i still have a Merchant machine that is a brick as it doesnt work. You are costing me money and my business Sort this out.</p> <p> </p> <p>If there was a way to get to negative stars i would put it down as that.</p> <p> </p> <p>And calling the Merchant call centre i sit on hold for 10min for it to cut me off. Im disgusted</p>