FNB Merchant services-Tech support

FNB - Merchant services *** anwers by stating they work from home. No problem. I get answered and transfered and get advised to select 4 for technical support. That call seems to ho through then to *** because it has the same voice promts. I have a speedpoint problem which we gave up to report several weeks ago. And have been battling since end of February. We also have two reference numbers. So today was the day I wpuld try and resolve. I have now been on this call with the call centre, from my mobile phone 1hour and 47min. I have had time to go onto FNB Website and search alternative reporting methods. Maybe those options would help. Let's see. For now I am giving up on this call as soon as it reaches 120minutes for this call.