MG
Mark G
1 reviews | Active since Sept 2013
10 Feb 2023, 10:27
Fnb merchant services not there
The selpal saga continues. No one answering at FNB merchant services for three days now. Endless loop music then cut off. No one can help at branch - selpal doesn’t take calls. We cant pay staff or suppliers. “Here to help”? I think not
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Replies (1)MG
Mark G's updateReviewer Update
12 Feb 2023, 14:22Day 6 of the above saga - see computer generated response. Still without any idea of what FNB's system has done with our takings. All we have is a response number.
No action.
Small businesses live from hand to mouth. My staff haven't been paid in two weeks, and all we have is a mealy mouthed corporate facsimile to show them.
The banking ombud requires a month of ongoing problem before even looking at the problem.
Our doors will be closed by then.
No action.
Small businesses live from hand to mouth. My staff haven't been paid in two weeks, and all we have is a mealy mouthed corporate facsimile to show them.
The banking ombud requires a month of ongoing problem before even looking at the problem.
Our doors will be closed by then.
MG
Mark G's update12 Feb 2023, 14:22
Reviewer Update
Day 6 of the above saga - see computer generated response. Still without any idea of what FNB's system has done with our takings. All we have is a response number.
No action.
Small businesses live from hand to mouth. My staff haven't been paid in two weeks, and all we have is a mealy mouthed corporate facsimile to show them.
The banking ombud requires a month of ongoing problem before even looking at the problem.
Our doors will be closed by then.
No action.
Small businesses live from hand to mouth. My staff haven't been paid in two weeks, and all we have is a mealy mouthed corporate facsimile to show them.
The banking ombud requires a month of ongoing problem before even looking at the problem.
Our doors will be closed by then.