JW
Judith W
1 reviews | Active since Mar 2009
15 Feb 2016, 10:32
FNB Merchant Services deducting fees *******ly
FNB Merchant services is still deducting service fees from two merchant accounts after both accounts have been closed on 5 May 2014!
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Replies (1)
FNB (First National Bank)'s replyOfficial
15 Feb 2016, 11:52Hello jmw,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 868915.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 868915.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply15 Feb 2016, 11:52
Official
Hello jmw,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 868915.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 868915.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)