1 reviews | Active since Jul 2018
FNB Merchant Services a Real Nightmare
For the past week, I have been stuck in an unbelievable horror type movie with FNB merchant services. Speedpoint is not banking and 1hour 20 minutes worth of calls later, technician call -out and high levels of customer frustration, the machine is still not banking. Many re-assurances that everything is fine with the machine but it is not. I don't wish this machine nor the call-centre nor the technical support on anyone! If I could close my eyes and wake-up from this nightmare........
Good Day Bibi Shakwane ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Bibi Shakwane ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***