EM
Eugene M

1 reviews | Active since Dec 2016

30 Dec 2016, 08:24

FNB Merchant Services

<p>3 transactions on my FNB merchant facility is not reflecting in my bank account.</p> <p> </p> <p>I recently closed my FNB cheque account due to their high bank charges. I am being pushed in a corner here to make a decision to close my Merchant Facility as well. </p> <p> </p> <p>Whenever I bring my issues to their attention thru the various channels I receive automated replies.</p> <p> </p> <p>Here is my mobile number I strongly advise you contact me ********** 033</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply30 Dec 2016, 08:37
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.

Your reference number is ***

Kind regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)